Event Types

Subscribe to specific events to receive only the notifications your application needs.

Booking Events

Event	Triggered When
booking.created	A new booking is created
booking.confirmed	Booking is confirmed (auto or manual)
booking.rescheduled	Booking date/time is changed
booking.cancelled	Booking is cancelled
booking.started	Crew checks in at the service location
booking.completed	Crew checks out, service is done
booking.no_show	Customer was not available for service

Customer Events

Event	Triggered When
customer.created	New customer account is created
customer.updated	Customer profile information changes
customer.deactivated	Customer account is deactivated

Invoice Events

Event	Triggered When
invoice.created	New invoice is generated
invoice.sent	Invoice email is sent to customer
invoice.paid	Invoice is fully paid
invoice.overdue	Invoice passes its due date unpaid
invoice.voided	Invoice is voided/cancelled

Payment Events

Event	Triggered When
payment.succeeded	Payment is successfully processed
payment.failed	Payment attempt fails
payment.refunded	A refund is processed

Subscription Events

Event	Triggered When
subscription.created	New recurring subscription starts
subscription.renewed	Subscription successfully renews
subscription.paused	Subscription is paused
subscription.resumed	Subscription resumes from pause
subscription.cancelled	Subscription is cancelled

Using Wildcards

Subscribe to all events in a category using the wildcard:

{
  "events": ["booking.*", "payment.*"]
}

Or subscribe to all events:

{
  "events": ["*"]
}

Event Payload Structure

Every webhook payload follows this structure:

{
  "id": "evt_01HQ3K5M7N8P9R",
  "type": "booking.completed",
  "created_at": "2026-02-26T15:30:00Z",
  "data": {
    // Event-specific data (the full object)
  },
  "previous_data": {
    // Previous state for update events (null for create events)
  }
}

The data field contains the full object at the time of the event. For update events, previous_data contains the state before the change, allowing you to compute diffs.