Pricing Structure

Understanding how Otesse calculates pricing helps you configure competitive rates that work for your business. Here is a complete breakdown.

Pricing Hierarchy

Every price a customer sees is the result of layered calculations:

Final Price = (Base Price × Zone Multiplier + Zone Surcharge + Extras) - Discounts + Tax

Layer 1: Base Price

Set at the industry and product level. Each product (e.g., "Standard Cleaning - 3BR/2BA") has a base price that represents the standard cost of the service.

Layer 2: Frequency Discount

For recurring bookings, a discount is applied:

Weekly: up to 20% off
Bi-weekly: up to 15% off
Monthly: up to 10% off

Layer 3: Zone Adjustment

Each zone can modify pricing:

Percentage multiplier (e.g., 1.15 for premium zones)
Fixed surcharge (e.g., +$25 for remote areas)
Minimum booking amount

Layer 4: Extras

Add-on services are priced individually and summed.

Layer 5: Promotions

Coupons and promotional discounts are applied last, before tax:

Percentage discounts (e.g., 15% off)
Fixed discounts (e.g., $20 off)
Maximum discount caps

Layer 6: Tax

Sales tax is calculated based on the service address and applicable tax rates.

Industry-Specific Pricing

Cleaning

Priced by room configuration and frequency:

Base rate per room type (bedroom, bathroom, kitchen, etc.)
Extras per add-on service
Frequency discounts for recurring plans

Junk Removal

Priced by item and category:

Per-item pricing (mattress, couch, appliance, etc.)
Category-based pricing for large jobs (e.g., full cleanout)
Weight/volume surcharges for heavy items
Extras like stair carries and disassembly

Carpet Cleaning

Priced by section and room type:

Per-section tiered pricing (volume discounts for more sections)
Room-type adjustments (stairs, hallways at different rates)
Specialty services (pet treatment, stain protector)

Price Transparency

Otesse follows a transparent pricing model:

Customers see the full price breakdown during booking
No hidden fees or surprise charges
Tax is shown separately
Discounts are itemized
The invoice matches the booking estimate (unless scope changes occur during service)