Gift Cards

Otesse gift cards let you give the gift of a clean home, a clutter-free space, or any service we offer. Here is everything you need to know about buying, sending, and using gift cards.

Purchasing a Gift Card

Go to the Gift Cards section on otesse.com or in your portal.
Choose an amount. Gift cards are available in preset amounts ($25, $50, $75, $100, $150, $200) or you can enter a custom amount between $10 and $500.
Select the delivery method:

Email — The gift card is sent directly to the recipient's email address with a personal message from you.
Print — Download a printable gift card you can give in person.

Add an optional personal message.
Complete your purchase with your saved payment method or enter new card details.

You will receive a purchase confirmation with the gift card code for your records.

Sending a Gift Card

When you choose email delivery, the recipient receives a beautifully formatted email with:

Your personal message
The gift card amount
A unique redemption code
Instructions on how to use it

You can schedule the delivery for a future date (birthdays, holidays, special occasions) or send it immediately.

Redeeming a Gift Card

To use a gift card:

During the booking process, look for the Promo / Gift Card field on the review step.
Enter the gift card code.
The card's balance is applied to your booking total.
If the booking costs more than the gift card balance, the remaining amount is charged to your payment method.
If the booking costs less, the leftover balance stays on the gift card for future use.

Gift cards can also be redeemed in the portal under Billing > Gift Cards > Redeem.

Checking Your Balance

If you have a gift card and want to see how much is left:

Go to Billing > Gift Cards in your portal.
Enter the gift card code.
Your remaining balance is displayed.

Alternatively, any active gift cards linked to your account appear automatically in the billing section with their current balances.

Good to Know

Gift cards never expire.
Gift cards are not refundable and cannot be exchanged for cash.
You can use multiple gift cards on a single booking.
Gift cards work for all service types and both one-time and recurring bookings.
If you lose your gift card code, contact support with your purchase receipt and we will look it up for you.