Completing a Job
Job completion is the most important event in the Pandora lifecycle. It triggers your payout, updates your performance metrics, and may advance your tier. This page explains what happens step by step.
How Completion Works
Job completion is a two-part process:
- You do the work — Show up at the scheduled time, complete the job as described
- The organization confirms completion — The org admin marks the job as complete from their dashboard
You do not mark jobs complete yourself. The organization confirms that the work was done satisfactorily. This prevents disputes and ensures accountability.
The Completion Flow
From the Organization's Side
After the job is done, the org admin:
- Opens the job in their Pandora dashboard
- Clicks "Mark Complete"
- Reviews the payout summary showing your earnings
- Optionally rates your performance (1-5 stars with an optional note)
- Confirms completion
From Your Side
Once the organization marks the job complete:
- Your job card in My Jobs updates to "Completed" status
- You see your payout amount on the completion details
- If your tier changed as a result of this completion, you receive a notification
- The payout is queued for processing
Payout Calculation
Single-Person Jobs
For standard one-worker jobs, your payout is straightforward:
Your payout = Pandora value x your tier payout percentage (at time of claim)
This is the same amount shown when you claimed the job. Your tier payout percentage is locked at the time you claimed — it does not change even if your tier changes before completion.
Multi-Person Jobs
For jobs with multiple workers, the final payout is calculated at completion based on who actually showed up:
Your payout = (Pandora value / workers who showed up) x your tier payout percentage
Example:
Pandora value: $400
Total slots: 3
Workers who showed up: 2 (one no-show)
Base per person: $400 / 2 = $200.00
Worker A (Tier 5, 100%): $200.00 x 100% = $200.00
Worker B (Tier 3, 85%): $200.00 x 85% = $170.00
Worker C (no-show): $0.00
If fewer workers show up, each present worker earns a larger share of the pool. The no-show worker receives nothing and incurs a severe score penalty.
Minimum Required Gate
For multi-person jobs with a minimum required workers setting, the job cannot be marked complete if fewer than the minimum number of workers showed up. If this happens, the situation is handled through the dispute resolution process — workers who did show up may receive partial compensation.
On-Time vs Late Completion
The system tracks whether the job was completed on time:
- On time — Completed at or before the scheduled end time. Full positive impact on your score.
- Late — Completed after the scheduled end time. Still a positive outcome (you completed the job), but your on-time rate is affected.
Both outcomes are far better than a no-show or put-back.
Score Recalculation
Immediately after completion, the system:
- Updates your counters — Total completed jobs, on-time jobs, streak count
- Incorporates the rating (if the org rated you) — Adjusts your average rating
- Recalculates your composite score — Runs the full scoring formula with your updated metrics
- Checks tier thresholds — Determines if you qualify for a promotion or if you have entered a demotion grace period
- Logs the event — Creates an immutable audit record of the score change
Approximate Score Impact
| Outcome | Typical Score Change |
|---|---|
| Complete on time, 5-star rating | +0.8 to +1.2 |
| Complete on time, 4-star rating | +0.5 to +0.8 |
| Complete late, 4-star rating | +0.1 to +0.3 |
These are approximations. The actual change depends on your full history and current metrics.
Payout Processing
After completion:
- Your payout is queued with a "pending" status
- The payment is processed through the platform's payment system
- You receive a notification: "Your job '[title]' has been marked complete. Payout: [amount]"
- The payout appears in your payment history
In rare cases, payout processing may be delayed (up to 24 hours) due to payment system issues. The completion itself is not affected — your score update and tier evaluation proceed regardless of payout timing.
Disputes
If you believe a job was marked complete incorrectly, or if you disagree with the organization's assessment, you can open a dispute through the dispute resolution flow. Disputes are reviewed by platform administrators and may result in score adjustments if resolved in your favor.
Completion records are append-only — they cannot be deleted, only supplemented with dispute outcomes.
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