Company Settings

Company settings define the foundational configuration for your Otesse account. Changes here affect the entire system.

Company Profile

Navigate to Settings > Company to manage:

  • Company name — Displayed on invoices, emails, and the customer portal
  • Legal name — Used for tax documents and legal correspondence
  • Company logo — Displayed in email headers, invoices, and the portal. Recommended size: 200x60px, PNG or SVG
  • Address — Your primary business address (shown on invoices)
  • Phone — Main business phone number
  • Email — Primary contact email for customer-facing communications
  • Website — Your public website URL
  • Tax ID — EIN or tax identification number (shown on invoices when applicable)

Business Hours

Set your standard operating hours. These affect:

  • Default availability for new zones
  • Customer support availability indicators
  • Automated notification scheduling (we will not send marketing emails outside business hours)

Configure hours per day of the week with open and close times. Mark days as closed if you do not operate on weekends or holidays.

Operational Settings

Time Zone

Set your primary business time zone. All scheduling, calendar displays, and notifications reference this time zone. If you operate across multiple time zones, each zone can override the default.

Currency

The default currency for all pricing, invoices, and payments. Currently supports USD.

Fiscal Year

Define your fiscal year start month for financial reporting alignment.

Booking Settings

  • Minimum advance booking — How far ahead customers must book (e.g., 24 hours)
  • Maximum advance booking — How far ahead customers can book (e.g., 30 days)
  • Booking confirmation mode — Auto-confirm or require manual approval
  • Cancellation window — Time before service when free cancellation expires

Invoice Settings

  • Invoice prefix — Custom prefix for invoice numbers (e.g., "INV" or "OT")
  • Payment terms — Default payment terms in days (e.g., Net 0 for immediate, Net 30)
  • Auto-send invoices — Automatically email invoices upon generation
  • Tax rate — Default tax percentage applied to invoices (can be overridden per zone)

Data Management

  • Export data — Download your data (customers, bookings, invoices) as CSV files
  • Audit log — View a chronological log of all settings changes with who made them and when