Zone Pricing Rules

Each zone can have its own pricing rules that override the default industry pricing. This allows you to adjust for local market conditions, travel costs, and competitive factors.

How Zone Pricing Works

Pricing in Otesse follows a hierarchy:

Industry base price — The default price set at the industry/product level
Zone adjustment — A percentage or fixed amount added/subtracted for the zone
Extras — Individual add-on prices
Promotions/discounts — Coupons and subscription discounts applied last

Zone pricing adjustments are applied on top of the base price, before extras and discounts.

Types of Adjustments

Percentage Adjustment

Apply a percentage increase or decrease to all services in a zone:

+15% for a premium/high-demand zone
-10% for a competitive market or new zone
Affects base prices only (not extras)

Fixed Surcharge

Add a flat dollar amount to bookings in a zone:

+$25 travel surcharge for remote areas
+$15 urban parking/access fee
Applied per booking, not per item

Minimum Booking Amount

Set a minimum dollar amount for bookings in a zone:

Ensures every trip is worth the crew's travel time
Common for zones that are far from your base of operations
Customer sees "Minimum booking: $X" during checkout

Industry Overrides

For granular control, set pricing adjustments per industry within a zone:

Go to the zone's Industries tab
Select an industry (e.g., Cleaning)
Configure industry-specific overrides:

Price multiplier — Multiply base prices by this factor
Minimum booking — Industry-specific minimum for this zone
Blocked products — Hide specific products in this zone
Custom pricing — Override individual product prices

This is useful when:

Junk removal pricing varies significantly by zone (e.g., landfill distance)
Cleaning competition is fiercer in some zones than others
Certain services are not viable in some areas

Configuring Zone Pricing

Navigate to the zone detail page
Click the Pricing tab
Set the general zone adjustment (percentage or fixed)
Optionally set minimum booking amount
For industry-specific rules, use the Industries tab
Save your changes

Changes apply to future bookings only. Existing bookings retain their original pricing.

Best Practices

Start with percentage adjustments — They scale naturally as you update base prices
Use minimum bookings for distant zones — Protect against unprofitable short trips
Review quarterly — Compare zone profitability and adjust pricing to balance demand
Monitor customer feedback — Price-sensitive markets will tell you through booking volume