Welcome to Otesse

Otesse is a modern field service management platform that connects you with professional service providers in your area. Whether you need residential cleaning, junk removal, carpet cleaning, or other home services, Otesse makes it simple to book, manage, and pay for services — all from one place.

What You Can Do

As an Otesse customer, you have access to a full-featured portal where you can:

• Book services — Browse available service types, configure exactly what you need, pick a date and time that works for you, and confirm your booking in minutes.
• Manage appointments — View upcoming and past bookings, reschedule if plans change, or cancel with transparent cancellation policies.
• Pay securely — Add payment methods, view invoices, track payment history, and manage subscription plans — all powered by Stripe for bank-level security.
• Communicate — Receive real-time updates about your service, get notified when your technician is en route, and leave feedback after every job.
• Track everything — Your dashboard gives you a clear view of all activity: upcoming services, recent invoices, active subscriptions, and more.

How It Works

1. Create your account — Sign up with your email address. You will receive a verification code to confirm your identity.
2. Add your service address — Enter the location where you need services performed. You can add multiple addresses if needed.
3. Browse and book — Select a service industry (cleaning, junk removal, carpet cleaning, etc.), configure your job details, and choose your preferred date and time.
4. Get serviced — A qualified professional arrives at your location at the scheduled time. You will receive notifications at every stage.
5. Review and pay — After the job is complete, review the work, approve the invoice, and payment is processed automatically through your saved payment method.

Need Help?

If you have questions at any point, check our FAQ or reach out to our support team. We are here to make sure every experience with Otesse is seamless.