Commissions & Payouts

When your referrals book and complete services, you earn commissions. Here is how the commission system works.

How Commissions Are Calculated

Commission details vary by service provider, but the general structure is:

Commission type — Either a flat dollar amount per referral or a percentage of the referred customer's first booking.
Trigger — Commissions are earned when the referred customer's first service is completed, not just when they sign up.
Amount — Shown in the Commissions tab with a breakdown per referral.

Viewing Your Commissions

Navigate to Affiliates in the sidebar and select the Commissions tab. You will see:

Total earned — Your all-time commission earnings.
Pending — Commissions that have been earned but not yet paid out.
Paid — Commissions that have been transferred to you.
Commission history — A line-by-line log of each commission earned, which referral triggered it, and the amount.

Payout Process

Payouts are processed according to your service provider's schedule. Typical payout cycles are monthly, but this varies. When a payout is processed:

Your pending balance is transferred.
You receive a notification confirming the payout.
The commission history updates to show which commissions were included.

Payout Methods

Your service provider will communicate the available payout methods. Common options include:

Direct bank transfer
Account credit (applied to your next invoice)
Check

Check the Commissions tab or contact your service provider for details on how payouts are delivered in your case.

Questions About Commissions

If you believe a referral was not credited or a commission amount seems incorrect, open a Support Ticket with the details. Include the referred person's email and the date they signed up so the team can investigate.