Quick Rebook

Loved your last service? Quick Rebook lets you schedule the same service again without re-entering all the details.

How Quick Rebook Works

  1. Log in to your customer portal at portal.otesse.com
  2. Navigate to Past Services or your Dashboard
  3. Find a completed booking and click Rebook
  4. Your previous service configuration is loaded automatically — same service type, same options, same add-ons
  5. Pick a new date and time
  6. Review and confirm

That is it. Your new booking is created with all the same details as before.

What Gets Copied

Quick Rebook copies everything from your original booking:

  • Service type — The same industry and service category
  • Configuration — Room counts, square footage, item types, and quantities
  • Add-ons — Any extras you selected previously
  • Special instructions — Your notes for the service team
  • Service address — The same location

What You Can Change

Even though Quick Rebook pre-fills your previous selections, you can still modify anything before confirming:

  • Change the date and time
  • Add or remove add-ons
  • Update special instructions
  • Select a different service address if you have multiple saved locations

Recurring Services

If you find yourself rebooking the same service regularly, ask about setting up a recurring subscription. Subscriptions automatically schedule your service at your preferred frequency — weekly, biweekly, or monthly — so you never have to remember to rebook.