Quick Rebook
Loved your last service? Quick Rebook lets you schedule the same service again without re-entering all the details.
How Quick Rebook Works
- Log in to your customer portal at portal.otesse.com
- Navigate to Past Services or your Dashboard
- Find a completed booking and click Rebook
- Your previous service configuration is loaded automatically — same service type, same options, same add-ons
- Pick a new date and time
- Review and confirm
That is it. Your new booking is created with all the same details as before.
What Gets Copied
Quick Rebook copies everything from your original booking:
- Service type — The same industry and service category
- Configuration — Room counts, square footage, item types, and quantities
- Add-ons — Any extras you selected previously
- Special instructions — Your notes for the service team
- Service address — The same location
What You Can Change
Even though Quick Rebook pre-fills your previous selections, you can still modify anything before confirming:
- Change the date and time
- Add or remove add-ons
- Update special instructions
- Select a different service address if you have multiple saved locations
Recurring Services
If you find yourself rebooking the same service regularly, ask about setting up a recurring subscription. Subscriptions automatically schedule your service at your preferred frequency — weekly, biweekly, or monthly — so you never have to remember to rebook.
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