Review Your Services
After a service is completed, you have the opportunity to leave a review. Your feedback helps service providers improve and helps other customers make informed decisions.
When Can You Leave a Review?
A review prompt appears on your dashboard after a service has been marked as completed. You will also receive a notification (email or SMS, depending on your preferences) inviting you to share your experience.
How to Leave a Review
- Look for the Review Prompt card on your dashboard, or click the notification link.
- Select a star rating from 1 to 5 stars.
- Optionally write a comment describing your experience — what went well, what could improve.
- Click Submit Review.
Your review is submitted immediately and cannot be edited after submission.
What Your Review Covers
Your review applies to the specific service appointment — the date, the team that performed the work, and the quality of the result. It does not apply to your overall account or subscription.
Why Reviews Matter
- For you — Your feedback is recorded and helps your service provider tailor future visits to your preferences.
- For the provider — Reviews feed into quality metrics that help businesses track performance.
- For the community — Honest reviews help other customers choose the right service provider.
Skipping a Review
If you prefer not to leave a review, you can dismiss the prompt. You will not be asked again for that specific service.
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