Managing Your Profile

Your profile contains your personal information, service addresses, and communication preferences. Here is how to manage everything.

Personal Information

To update your name, email, or phone number:

1. Navigate to Profile in your portal sidebar
2. Click Edit next to the field you want to change
3. Enter the new value
4. Click Save

Email Changes

If you change your email address, you will need to verify the new address with a 6-digit code. Your old email remains active until the new one is verified.

Phone Number

Your phone number is used for SMS notifications (booking reminders, en-route alerts). Updating it takes effect immediately for future notifications.

Service Addresses

You can have multiple service addresses on your account. Each address includes:

• Street address — Full street address with apartment/unit number if applicable
• City, State, ZIP — Used for zone matching and pricing
• Address label — A friendly name like "Home" or "Office" for easy identification
• Access notes — Gate codes, parking instructions, building access details

Adding an Address

1. Go to Profile > Addresses
2. Click Add Address
3. Enter the address details — the system will validate and geocode the address
4. Add any access notes
5. Click Save

Setting a Default Address

Click the star icon next to any address to make it your default. The default address is pre-selected when you start a new booking.

Notification Preferences

Control how you receive notifications in Settings > Notifications:

Notification Type	Email	SMS	Push
Booking confirmations	Always on	Optional	Optional
Reminders (24hr, 1hr)	Optional	Optional	Optional
En route alerts	Optional	Recommended	Recommended
Invoice generated	Always on	Optional	Optional
Payment receipts	Always on	Off	Optional
Subscription renewals	Always on	Optional	Optional
Marketing & offers	Optional	Optional	Optional

Toggle each notification type on or off for your preferred channels. Transactional emails (confirmations, invoices, receipts) cannot be fully disabled as they contain important information.