Invoices

The Billing section of your portal gives you full access to all invoices on your account. You can view, filter, and pay invoices right from the portal.

Viewing Your Invoices

Navigate to Billing in the sidebar. The Invoices tab shows a table of all your invoices with:

  • Invoice number — A unique identifier for each invoice.
  • Date — When the invoice was created.
  • Amount — The total billed amount.
  • Status — Current state of the invoice (paid, open, overdue, draft, void).
  • Amount remaining — How much is still owed if the invoice is partially paid.

Click any invoice to view its full details.

Invoice Detail View

The invoice detail page includes:

  • Line items — A breakdown of each service or charge on the invoice.
  • Subtotal, tax, and total — A clear summary of how the final amount was calculated.
  • Payment status — Whether the invoice has been paid, is pending, or is overdue.
  • Payment history — A list of any payments applied to this invoice.

Invoice Statuses

StatusMeaning
DraftThe invoice is being prepared and is not yet final.
OpenThe invoice is finalized and waiting for payment.
PaidThe invoice has been fully settled.
OverdueThe invoice passed its due date without full payment.
VoidThe invoice has been cancelled by your service provider.

Paying an Invoice

If an invoice is open or overdue, you can pay it directly from the detail page using your saved payment method. Click the Pay Now button, confirm the amount, and the payment is processed immediately.